Words from the Wall is a collection of expressions and experiences from both our members and our Wall Guides that share stories of hope and progress with Big White Wall

No Judgements, just support

Useful website when you are feeling low‚ no judgements, just support.

Wall Member

Incredibly gratifying
and rewarding

I find my role as a Wall Guide incredibly gratifying and rewarding. Although all interactions are anonymous, there is an honesty and camaraderie between members which is heartening to see. Facilitating and guiding this, as well as coming alongside members during times of crisis is an honour and is often clearly life changing.

Wall Guide

I could actually say
what I wanted to

I felt I could actually say what I wanted to, rather than in a time-pressured environment of counseling appointment.

Wall Member
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Really useful

Being able to talk online to other people about that was really, really useful. Otherwise, I would have kept it all bottled up.
Wall Member

Brings me joy

Helping people to release their voice who would otherwise suffer in silence. That is what brings me joy.

Wall Guide

Safe, anonymous place …
without the fear of being recognized

I haven't used the app but the website is a safe, anonymous place where you can say what is worrying you without the fear of being recognized. The members are very kind and helpful and my experiences have been positive for 98% of the time. I did have a problem with a troll who was saying stuff I didn't like but the wall guides were soon on top of it and that person was removed from the membership and so could no longer send negative comments to others who have from moderate to severe depression, PTSD and thoughts of suicide. What a godsend. It has saved me and for that I am grateful.

Wall Member

Led to me to open up

I talked about something that I hadn’t felt able to discuss before, which then led me to open up about it to my counselor

Wall Member

Nurturing a safe
community atmosphere

Being a Wall Guide means being able to be a witness and facilitator of remarkable personal courage and journey of each of our members. It is an extreme privilege to be able to be a part of a community that is rooted in support, understanding, and encouragement. The role of a Wall Guide is both personally and professionally unique as we are able to provide a variety of methods of support; from offering individual care during moments of crisis, supplying mental health educational information, and nurturing a safe community atmosphere.

Wall Guide

This is invaluable!!

BWW is great, when I don't feel like I have anywhere to turn, I still have BWW. This is invaluable!!

Wall Member

Meaningful ... positive
contribution to someone's life

Working for BWW is so meaningful to me because I know with each interaction I have, I am able to reach out and provide help and support to someone who may not have a support network in their physical world. I feel incredibly honored to be able let our members know they are not alone and someone is always available to listen, help or simply be there with them during a difficult moment.

My role as a WG is meaningful to me because I know that each shift I have an opportunity to make a positive contribution to someone's life through a truly modern platform.

My role as a WG is meaningful to me because I feel like a pioneer on the frontiers of both digital technology and mental health. Someone who is blazing new trails to connect those in need with support and hope.

Wall Guide

Non-judgemental …
people genuinely care

Big White Wall has turned out to be my lifeline.. people genuinely care. Practical advice, emotional support or just an understanding ear.. non-judgemental, compassionate and kind.

Wall Member

A precious thing …
to support people

My work as a WG is very rewarding as I can see the difference that being there supporting others does make. It is a precious thing to be able to support people when they need it the most.

Wall Guide

The best decision I ever made

I don’t think I’d be in the place I am now. Definitely it’s the best decision I ever made.

Wall Member

No boundaries, no restrictions

The Internet is often used for irresponsible & selfish reasons, it's good to work for a company that uses it for the betterment of all people. Increasing mental health access for everyone. No boundaries, no restrictions that's what mental health care is all about.

Wall Guide

Positive changes

It helped identify particular stresses in my life and take steps to make positive changes

Wall Member
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Its a life saver …
I wouldn’t be without it

Like a lot of other people on here, I don’t know where I’d be without BWW. Knowing there’s someone there 24/7, encouraging you to express yourself and help others; it's a life saver. The team always respond to you so you feel there’s always someone there, which means so much. It took time for me to see just what a good design it is, but now I wouldn’t be without it.

Wall Member

Unprecedented delivery
of ... Support

Big White Wall is paving the way for mental health professionals with an unprecedented delivery of clinical support, one of which an entire community is built upon removing all stigma and preserving dignity. In return, you see a profound sincerity with the connections made and the dialogue exchanged. As a Wall Guide, there is no greater privilege than to have the ability to empower another human being and be witness to that journey.

Wall Guide

More confidence

Big White Wall gave me more confidence in talking about my issues

Wall Member

Great, positive, supportive team

I like working on Big White Wall as I get to see a wide range of users and issues and the important role that a safe and supportive community can play for all of them. We have a great, positive, supportive team here and it is a really nice feeling to see the progress of users who have struggled managing to use BWW to get to a better place. It is also challenging but incredibly rewarding to see how important our team have so often been to users in crisis when they have nowhere else to turn. I like to think that we have made a positive difference to a lot of people and I am very proud to be a part of that.

Wall Guide

I discovered Big White Wall
at just the right time

I discovered Big White Wall at just the right time, I'm a depressive but have found so much help, the invaluable support of the wall guides, the chance to try and use my personal "bricks" to put my thoughts and feelings into substance. I would rate the site highly every time.

Wall Member
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Big White Wall brought
me back from the edge

I had not talked to anyone about what was going on. I was starting to scare myself. Big White Wall brought me back from the edge. Recently I wrote a last post to say to people there how I was back on track thanks to their support and the wall guides. I hope I don't need it again but it is good to know it is there if I do.

Wall Member